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Explore the Terms That Govern Your Account

These terms and conditions set out the rules that apply when you open an account with imaju8 and access our lobby — covering everything from account eligibility under…

Governed by applicable Malaysian lawCovers Touch 'n Go, GrabPay, Boost dan FPXApplies to all account typesUpdated when our policy changesContact us if anything is unclear

Jelajah permainan Read FAQ

Browse the Scope of These Conditions

imaju8 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to imaju8 depends on whether local law in your jurisdiction permits it. By opening an account, you confirm that you are accessing our platform in a region where doing so is lawful. These terms apply to all account activity — including deposits made through Touch

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'n Go, GrabPay, Boost dan FPX, and withdrawals processed back to the same payment channel. We reserve the right to suspend or close accounts where access is found to conflict with local regulations. Any disputes arising from your use of this platform will be handled in
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accordance with the governing law stated in our full policy document. We update these terms when our operating conditions change, and we will notify you through your registered account email when a material revision is made.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Open a Line With Our Support Team

If any clause in these terms is unclear or you believe your account has been affected by an error in how our policy was applied, our support team is available to walk…

Live Chat Start a live chat session directly from the imaju8 lobby page. Our agents are available around the clock and can address terms-related questions, account status queries, and payment channel disputes in real time.

E-mel Sokongan Send a detailed message to our support address for written records of any terms dispute. We aim to reply within 24 hours and will reference the specific clause your query relates to so nothing gets lost.

Pusat Bantuan Our help centre contains a searchable archive of policy explanations, account rules and payment processing steps — useful if you want to check a specific condition before contacting the team directly.

BAGAIMANA KAMI MELINDUNGI AKAUN ANDA

Switch On Every Account Protection Layer

Security and data handling sit at the core of how imaju8 operates. Below are the six pillars that govern how we protect your account, store your data, and respond when you want…

Penyimpanan Data

We retain account data only for as long as required under applicable law or as needed to resolve outstanding disputes. Once the retention period lapses, data is purged from our active systems on a scheduled basis.

Keselamatan Akaun

All account sessions are protected via encrypted connections. We do not store raw payment credentials — Touch 'n Go, GrabPay, Boost dan FPX transactions are handled through each provider's own secure gateway.

Dasar Kuki

We use session cookies to maintain your login state and preference cookies to remember your lobby layout. You can adjust cookie permissions through your browser settings at any time without affecting core account access.

Hak Akses Maklumat

You may request a copy of the personal data we hold on your account by contacting our support team in writing. We aim to fulfil verified data access requests within 14 working days of receiving your written request.

Pindaan Maklumat

If any detail on your account — name, contact number, registered email — is incorrect, raise a correction request through live chat or email. We will verify identity before making changes to prevent unauthorised amendments.

Penutupan Akaun

You may request account closure at any time by contacting support. We will process the request after confirming there are no pending withdrawals or open disputes, and confirm closure via your registered email address.

Discover Answers to Common Terms Questions

These are the questions we see most often about our terms and conditions. If your question is not covered here, reach out through live chat or email and our team will point you to the relevant clause.

These terms apply to anyone who opens an account with imaju8 and accesses the platform where local law permits. By registering, you confirm that access is lawful in your jurisdiction and that you have read and accepted these conditions.

We will notify you by email at your registered address whenever a material change is made. Minor wording corrections may be made without notice, but any change that affects your account rights or payment handling will always come with advance notice.

Breaches may result in account suspension or permanent closure, depending on severity. We will contact you before taking action where possible, and you have the right to respond before a final decision is made on your account status.

Deposits through Touch 'n Go, GrabPay, Boost dan FPX are subject to both our terms and the individual provider's conditions. Our terms govern what happens on the imaju8 side — processing times, wallet crediting and dispute handling.

Send a written request to our support email identifying your account. We will verify your identity and provide a copy of the data we hold within 14 working days. No fee is charged for a first-time access request in any 12-month period.

You may request deletion of your account data after closure, subject to any legal retention obligations we are required to meet. We will confirm which data can be removed and which must be kept for regulatory compliance before proceeding.

Disputes are governed by the law applicable in the jurisdiction where your access is permitted. If a dispute cannot be resolved through our support channels, both parties agree to follow the resolution process outlined in the full terms document.

Explore the Terms That Govern Your Account

Open a Line With Our Support Team

Switch On Every Account Protection Layer

Penyimpanan Data

Keselamatan Akaun

Dasar Kuki

Hak Akses Maklumat

Pindaan Maklumat

Penutupan Akaun

Discover Answers to Common Terms Questions

01 Who do these terms and conditions apply to?

02 Can imaju8 change these terms without notice?

03 What happens if I breach a term of service?

04 How do the terms cover my deposits via Touch 'n Go or GrabPay?

05 How do I request access to my personal data?

06 Can I ask imaju8 to delete my account data?

07 Which law governs disputes under these terms?

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